In that strange in-between time when the Internet is awash with 2,011 year-end ‘Best of’ lists, the nerd-rage descending upon the head of a clueless and inept PR flak is probably the best thing to read today.
Penny Arcade has the full saga about Dave who just wanted his swanky PS3 Avenger controller and Paul, the not-so-adept PR/Marketing man who will probably looking for a new job in 2012 (that’s my prediction).
This story has made Penny Arcade a bit spotty on the up-time, but you can check out excerpts of the fracas at Kotaku, Forever Geek, Tech Crunch, and just about every other nerd-centric blog.
I don’t know what it is about these sort of customer service flame outs that are so darn interesting, but I can’t look away.