The last time I wrote about UX apprenticeship on this blog, it was still just an idea. Okay at that point it was more of a plan. But now, we’ve graduated our first cohort of apprentices to the role of Associate UX Designer! The past 12 weeks have been the most professionally rewarding of my career and in them I have learned a ton about what worked well and not so well about the program, and this article spills all the details. And I mean all of them. It gets so detailed that I am handling this like any other research report; I’m kicking it off with an executive summary (aka tl;dr).
- 3 of 4 apprentices hired into the Associate role
- The fourth has a job waiting for her once she graduates from college
- Cohort 2 was approved and four more apprentices start 9/9
- The basic model was successful, but some elements needed to be tweaked or dropped along the way
- Upcoming changes for Cohort 2 should make the program even more successful
Establishing Business Value
The program achieved its business goals, although it was more of an upfront investment than we originally intended. It proved difficult to enable it to pay for itself through apprentice billings, but hiring three new ready-to-go designers allows us to earn our investment back quickly. We’re now planning to integrate apprenticeship into the structure of all UX projects to reduce this difficulty in the future. If a project is structured to accommodate an apprentice from the beginning, assigning apprentices to projects in a billable capacity will become much easier than it is now. Read more