The UX Files: Making the Most of User Research
Everybody. It’s happening. The world of technology is becoming more user-centered, and we at The Nerdery do our part to enable that transformation whenever we can. For us, this means every UX project that comes through the door starts with some element of user research. To design the right thing, we need to learn about the actual people whose lives will be impacted by what we’re designing. Clear cut.
This simple, quixotic idea serves as the basis for much of what we do as UX Designers, and it quickly becomes rife with complication when applied in the wild of actual projects. These complications come in many flavors but ultimately relate to one or more of these themes:


Demand for user experience design talent is exploding. More and more people are asking UX designers how they can become UX designers, too. UX-related degree programs are proliferating. While this seems fantastic on the surface, if you dig just a little deeper you’ll find that the demand is for experienced UX designers, the supply of which is extremely limited. This experience gap is a threat to the health of the UX profession. If we don’t close it, we risk losing relevance to business (they’ll find some other way) and becoming unattractive to potential new designers (why struggle to get into a field so hard to get into?). So, how can we close the experience gap? At The Nerdery, we’re building an apprenticeship program to take people with the raw materials required to be great UX designers and help them build the skills that will make them so.


