Cognitive biases
Designers, marketers, advertisers, and anyone who has to sell people on ideas and concepts should make sure to take a look at this slideshow that simply and clearly explains cognitive biases. Specifically read through the section on the 42 decision-making biases. Sometimes it’s nice to know what you could be up against when you’re pitching to a client. Knowing the basic arguments people will have against your idea/project/design/concept will help you come up with counter arguments before you even present.
Trust me, it’s really fascinating (and humbling at the same time). A tip before you start, download the PDF so you can zoom in on that teeny, tiny type that explains the 19 social biases (and be forewarned downloading the PDF is kind of a pain in the butt, but well worth the effort).
Cognitive Biases – A Visual Study Guide by the Royal Society of Account Planning

