QA Club Card: no such thing as free lunch?
As our software quality assurance manager, Kai Esbensen sees that websites launch bug-free. Here’s the deal with Kai: software development managers bring him ten websites for QA testing (as Michelle has done in the video below) and he buys them the sandwich of their choice.
Nerdery QA club card from The Nerdery on Vimeo.
We needed an embosser anyway, but Kai’s Frequent QA Club idea greased the wheels for the purchase. Embossing the Nerdery logo on Kai’s punch card was its first official duty.
Two thumbs up from Kai will only come after his careful scrutiny of web interface performance and usability, tested in numerous browsers. He pokes and prods in search of bugs to debug.
Kai’s QA process begins as a software development manager and lead developer walk him through a nearly completed site. They give Kai an overview of all functionality requirements and a list of specific test cases; these help Kai understand what aspects of a project are to be tested and how. Kai helps developers see their work from a picky user’s perspective; his QA process fosters an environment of self-testing by all.
Kai enters bugs into a tracking system, where they’re assigned to developers for repair. Once a bug has been fixed, it is reassigned to Kai for confirmation.
Lastly, upon deployment Kai punches the software development manager’s QA Club card. Each punch is worth one-tenth of a sandwich. Michelle was the Nerdery’s first software development manager to earn a “sammy,” followed closely by card-carrying QA Club members John and Mike. Bon appétit.
